Mixed feeling to cashless payment in Malyasian immigration department

PUTRAJAYA: The Immigration Department’s cashless system has received mixed reactions from the public.

Some lauded the move, saying that it sped up transactions, but others said they preferred paying with cash.

Fadhilah Uyop, 31, who went to the Putrajaya Immigration Department to renew her passport, said she was pleased with the e-payment system. “I used my debit card for the payment. It was quick and easy.

“Previously, it would have taken me close to an hour to get my passport renewed. Today, I got it done in less than half an hour.”

“The cashless system makes everybody’s job easier.”

Norbe Md Nor, who went to the Putrajaya Immigration Department from Jelebu, Negri Sembilan, with her husband, said she found the new system a hassle.

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The cashless society from an ethical point of view

The debate about the move towards a cashless society has been at the center of the scene for several years, now. Various angles have been taken by economists, politicians, banking institutions and sociologists. Beyond the technicalities of the debate, lies the question of freedom, of inter-citizen solidarity and of governmental responsibility. The debate cannot remain in the hands of financial specialists, it is first and foremost an ethical, political and societal issue.

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