Many UK consumers blocked from paying cash

Some 34% of consumers in the UK have been blocked from paying for goods with cash during the coronavirus pandemic.

That is according to consumer group Which?, which surveyed more than 2,000 people across the country in November.

The research showed that people were most likely to have been refused the option of paying with cash when shopping for groceries, accounting for more than a quarter (28%) of incidents.

Leisure activities such as going to a pub or restaurant followed closely behind, with 24% of people being refused for paying with cash, and those who bought cleaning products (21%).

Which? added that a particularly concerning incident reported to the group involved a diabetic man in urgent need of food because his blood sugar levels had fallen. He was unable to be served in two restaurants that had gone cashless because of the COVID-19 health crisis.

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The cashless society from an ethical point of view

The debate about the move towards a cashless society has been at the center of the scene for several years, now. Various angles have been taken by economists, politicians, banking institutions and sociologists. Beyond the technicalities of the debate, lies the question of freedom, of inter-citizen solidarity and of governmental responsibility. The debate cannot remain in the hands of financial specialists, it is first and foremost an ethical, political and societal issue.

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