Sections

Cashless backlash delays move to walletless economy





Cashless backlash delays move to walletless economy
Laura Leister, owner of Pieces, a board game bar and restaurant in St. Louis, Missouri, said she started off as cashless because she believed it would make running the business easier and safer. It did. "We didn't have to worry about extra security cameras, or cash-handling training," she said. "From a procedural standpoint it worked out well." 
After six months, though, she started accepting cash, in response to some customers' frustration. 
"People started educating me, and even some customers who had credit cards said they didn't keep enough money in their bank accounts to use them. I felt like I was marginalizing customers and that didn't resonate well with me. The policy had an unintentional, exclusionary effect, almost like wealth discrimination," Leister said. 

Read more



Go Further








The cashless society from an ethical point of view

The debate about the move towards a cashless society has been at the center of the scene for several years, now. Various angles have been taken by economists, politicians, banking institutions and sociologists. Beyond the technicalities of the debate, lies the question of freedom, of inter-citizen solidarity and of governmental responsibility. The debate cannot remain in the hands of financial specialists, it is first and foremost an ethical, political and societal issue.

The cashless society from an ethical point of view









Newsletter subscription

Top Ten Things To Know

The debate

Cashless makes you spend more

ECB defends cash over digital payment

A cashless society will come at an ecological cost

The US is not ready (yet) to be cashless

Going cashless should be an option

When cashless economy means a bigger generational and income divide

The Dangers of a Cashless Economy

"It's time to halt the relentless drive for a cashless society" Ross Clark

Cashless society: two sides of the debate

The cashless society in question: why going cashless puts privacy at risk?