Cashless backlash delays move to walletless economy

Cashless backlash delays move to walletless economy
Laura Leister, owner of Pieces, a board game bar and restaurant in St. Louis, Missouri, said she started off as cashless because she believed it would make running the business easier and safer. It did. "We didn't have to worry about extra security cameras, or cash-handling training," she said. "From a procedural standpoint it worked out well." 
After six months, though, she started accepting cash, in response to some customers' frustration. 
"People started educating me, and even some customers who had credit cards said they didn't keep enough money in their bank accounts to use them. I felt like I was marginalizing customers and that didn't resonate well with me. The policy had an unintentional, exclusionary effect, almost like wealth discrimination," Leister said. 

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The cashless society from an ethical point of view

The debate about the move towards a cashless society has been at the center of the scene for several years, now. Various angles have been taken by economists, politicians, banking institutions and sociologists. Beyond the technicalities of the debate, lies the question of freedom, of inter-citizen solidarity and of governmental responsibility. The debate cannot remain in the hands of financial specialists, it is first and foremost an ethical, political and societal issue.

The cashless society from an ethical point of view

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